Troubleshooting Guide
How to Fix Apex Legends
Connection Issues
If Apex Legendswon't connect or keeps timing out, follow these steps in order. First, check the live status page to confirm whether it's a server-side outage or a local issue.
These steps are provided for informational purposes only and may not reflect the latest game updates. Port numbers, menu paths, and settings can vary by platform and version. GamerOutage.com is not responsible for any outcomes resulting from following this guide. When in doubt, refer to the publisher's official support site.
Step-by-Step Fix
Frequently Asked Questions
Is Apex Legends down right now?
GamerOutage.com shows live player reports for Apex Legends. A spike in the chart indicates active server issues — if the number is low, the problem is likely on your end.
Why does Apex Legends say "No Servers Found"?
"No Servers Found" usually means EA's matchmaking servers are down or overloaded. Check this page and @EAHelp on Twitter. If reports are high, wait for EA to resolve the issue.
How do I fix Apex Legends packet loss?
Packet loss is best fixed by switching to a wired ethernet connection, closing background apps, and ensuring your router firmware is up to date. If packet loss only happens in Apex, check EA's servers.
Why does Apex Legends say "Servers at capacity"?
"Servers at capacity" means EA's matchmaking servers are full, usually after a major update or content drop. This is a server-side issue — wait 15–30 minutes and try again.
Does Apex Legends have data centers by region?
Yes. Apex Legends lets you select a data center in the lobby. Click the server icon next to the ready button to see ping to each available data center and manually select the lowest.